Freelance Community Manager

Intro

BLVR is an independent creative agency that empowers brands to fearlessly live out their beliefs.

In today’s world, it’s not enough to simply say you stand for something. Your actions have to align with your convictions. We build brands that stay true to what they believe, no matter what the cost. They are bold and generous. They lead culture, instill belonging, and ignite movements. They use their power to drive people to change.

We are a team of strategists, storytellers, artists, and innovators who believe in using our creativity for the greater good. And we’re looking for other driven, smart, creative, kind people who believe as we do.

At BLVR, you’ll be part of a diverse team committed to growth as much as each other. You’ll create some of the best work of your career with a team that genuinely cares about your well-being. And you’ll play a key role in taking BLVR further than we’ve been before. Join our mission and use your creativity to create meaningful change in the world.

Are you ready?

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Opportunity

BLVR  is looking for a freelance community manager to join our team. This is an opportunity to build one of our client’s social media presence across our multiple sports partnerships as well as with our community. This role will focus heavily on sports focused community management with requirements to manage day to day community management of the brand outside of sports as well. We are looking for someone who is well versed in community management with a deep knowledge and understanding of multiple sports, sports and fan culture. The role will start freelance with the opportunity to become full time. 

The Challenge – Sports Community Management

Sport fans demand a sophisticated experience on social and mobile. They’re connected with their teams, players and idols through interactions that bring them closer to the game, now more than ever before. 

Whether it’s the build-up, in-action live commentary and opinion, or post-match highs and lows, the nature of sports is more expressive, real-time and demanding than ever before. This is where we see the most potential to leverage our client as not only a partner, but a fan of sports teams. We’re looking to accelerate their growth into new markets and across additional sports.

The Challenge – Brand Community Management 

Our client is a new brand in the market, looking to challenge and turn the industry on its head. We need to be present in conversations, posting relevant content, and leaning into our strategy. 

What you’ll do

Community Management

• Define the overall community management & channel strategy for key platforms (Instagram, TikTok, Twitter, Facebook, Reddit)
• Develop monthly community management strategy
• Build and develop one-on-one relationships on social going beyond answering inquiries and dealing with crises within community management (on-page and off-page)
• Stay up to date on sports partnership games and ensure we are present for the build-up, in-action live commentary and opinion, match highs and lows, UGC monitoring, being present where the fans are present. 
  • React quickly and creatively to live sport while planning and publishing content across all platforms
  • Understand the inner workings of sports tournaments and be able to be in the right place at the right time to capture / post live content
• Respond to questions / queries in a professional and timely manner 
• Ad hoc campaign planning and development – research, build on opportunities, come up with creative social executions and campaign ideas that can be distributed across relevant social platforms
• Identify and flag influencers that align with brand on an ongoing basis
• Participate in brainstorms and content/campaign ideation sessions
• Suggest recommendations or content ideas based on post-performance or user engagement on an ongoing basis
• Report to the Executive Director of Account Management to ensure consistency across our paid and organic media 

Reporting

• Trend reports on best in class community management 
• Report on KPIs monthly to maximize the impact
• Develop a plan for social media growth across all our channels 
• Stay up to date with latest social media best practices and technologies on behalf of tactical sport

Who you are

• You’ll have a passion for staying on top of sports news, enjoy deep research and understand how sports fans consume content
• A strong ability to look beyond your favorite sport and get fully immersed in any sport, regardless of what it is and what team it is 
• We’re looking for someone who aligns with our vision and is capable of helping us get (and stay) there
• You take huge pride in the work you do and always look to push the boundaries of best in class
• You value relationships over transactions. Being reliable, honest and committed 
• You’re super organized and play close attention to ALL the details
• You’re self-motivated and able to manage your time effectively
• You’re someone who takes initiative and is focused on always improving
• You’re adaptable and always strive for excellence
• You’re proactive and hungry for growth
• A passion for building process and centralizing documentation

Experience

• You have a minimum of 2 years’ experience working in either social media, creative copywriting a plus
• You have in-depth functional knowledge and a deep understanding of community management best practices 
• You have experience working at live sports events in social media
• You have the ability to create, manage and maintain relationships with key internal and external stakeholders
• You have the ability to plan ahead, organize and think practically
• You have the ability to produce regular, accurate and engaging content to tight deadlines across multiple projects
• Bi-lingual in english and spanish is a plus

Our Cultural Requirements

We are passionate about our culture; cultivating and protecting it is non-negotiable. When seeking to add to our BLVR family, a cultural fit is just as important as the skillsets and education an individual possesses.

At BLVR:

• We are aware that our behavior speaks to what we believe
• We are authentic, understanding, and reliable
• We are driven to help others
• We always think big
• We are willing to be vulnerable
• We have passion and compassion
• We value diversity in people and thinking
• We are not afraid to make mistakes
• We are proactive, requiring little direction to take action
• We are committed to helping each other develop personally and professionally
• We love coffee, eating meals together, and a good party
• We are passionate about the work we do and the people we serve