Brand Account Manager

BLVR is a brand development and design consultancy. Our promise is simple – we make Brand Belief. We do this by combining strong strategic thinking, powerful storytelling, and best-in-class design to create memorable brand experiences. As we strive to produce award-winning solutions for our clients, it is important that everyone at BLVR, regardless of their position, is a team player, takes ownership of their work, contributes their ideas, and is obsessed with quality. BLVR’s reputation is its greatest asset—to make believers, it’s on the shoulders of every team member to ensure that BLVR is producing the best work and providing clients with a customer experience that is second to none.

 
DESCRIPTION:
You play an important role at BLVR in delivering productive, collaborative Client relationships. In fact, you are responsible for a healthy day to day management of your accounts.
 
You build instant trust and your ‘can do’ attitude is infectious. You are a safe pair of hands who can work closely with the client to establish strategies and with the internal team to execute those strategies. You possess a strong work ethic, are a team player, problem solver, and have excellent interpersonal, verbal and written communication skills.

Duties & Responsibilities:

Relationships

  • Works directly into the VP and CEO
  • Manages, supports and trains Brand Executives, Brand Coordinators, and Interns to provide the utmost level of client service and meet the objectives of the agency

 
Brand Management

  • Handle all aspects of the day to day client relationship management for specific assigned accounts
  • Provides the utmost level of Client service ensuring daily communication
  • Ensures in all interactions they lead the Client, rather than take orders
  • Plans, develops and executes marketing initiatives
  • Manages the teams project schedules, budgets and resources to ensure campaigns are delivered on time and on budget
  • Leads the internal Agency team to deliver work of the the highest quality – on time and on budget (BLVR stamp)
  • Evaluates creative solutions and helps to sell the work

 
Strategic

  • Collaborate with other Team Members to develop and present strategies and appropriate POVs to clients
  • Be the “subject matter expert,”on the Client’s business and industry and lead the agency team in understanding and knowing this information and translating it into opportunity for the client and agency
  • Provide feedback and counsel to account staff to meet Account Service team objectives

 
Financial

  • Develop and manage the campaign budget projections, tracking and billing
  • Clearly communicates when projects are out of scope and manages these to either be estimated or prioritized based on approved hours
  • Promote the expansion of creative projects with existing clients
Qualities
  • Excellent communication and interpersonal abilities with the aptitude in fostering long-term relationships
  • Outstanding organizational and leadership skills
  • Ability to plan and strategize at a senior level
  • A persuasive and confident approach to creative projects
  • Effective team management capabilities
  • A keen attention to detail and budgetary restraints
  • Extremely detail oriented and organized
  • Persuasive and polished presentations
  • Demonstrate dedication, passion and commitment
  • A natural tendency toward enthusiasm, fresh thinking and creative solutions
  • Communicate effectively in both a verbal and written manner
  • Excellent verbal and written communication skills; communicate early and often to make sure the key people are in the loop
Job Qualifications
  • Education: BA/BS Bachelor’s Degree in Marketing, Advertising or Communications
  • A minimum of five (5) years of account service experience
  • Ability to form trusting, lasting relationships with clients and internal teams
  • Strategic thinking and strong understanding of all components of an integrated brand/marketing agency
  • Strong problem solving skills
  • Full awareness of creative processes and techniques, including digital platforms
  • Accepted file types: rtf, pdf, doc, docx.
  • Accepted file types: rtf, pdf, doc, docx.