The clock is ticking, sales are falling, and your digital presence is becoming more and more irrelevant as the days pass. A new website is needed, pronto. It’s a problem we see daily with our clients here at BLVR. But once you dig a little deeper, there may be some far more fundamental issues that will hold you back from success, new website or not.
Take a look at the most successful products around the world, and there is one thing they all share in common. It’s not great websites. It’s how they’ve established their brands. They’ve taken the time to invest in understanding who they are, what they stand for, and the customer they serve. But it doesn’t stop there; their brand informs what is done through every other touchpoint—from the product, to the sales materials, all the way through to their website. Not only does their website become an online home for their product or service, it becomes the digital personification of their brand—always working, night and day, to attract new customers and share their brand story.
Try answering these questions to see if you have your brand in order before jumping into your website:
1. Do you know what you stand for?
2. Do you know who you serve?
3. Do you know what your customer’s problem is?
4. Do you help them overcome that problem?
5. Why should people believe you?
6. Do you have a brand story people can get behind?
7. Do you have a brand identity that correctly reflects who you are?
8. What’s your brand’s tone of voice?
9. What’s your competitive advantage?
10. Do you have a strategy for how you’ll build demand and connection?